GYCB Training

Our Rights & Responsibilities Awareness Courses Project (“R&R”) is funded by the Legal Services Commission's Partnership Initiative Budget together with resources from Great Yarmouth CAB, Shelter and Great Yarmouth Borough Council

A feature of the R&R Project will be free membership of a new Yahoo Group called "Great Yarmouth Rights". The Yahoo Group will include details of training sessions, online course materials and direct contact with the project team

If you are interested in joining this new Yahoo Group then please email us by clicking here

For more details about the Project please click here

Our free Know Your Rights Courses are still available - click here for more details

Support Circles

R&R recognises that people requiring assistance with their rights come into contact with 3 distinct groups of people – “Support Circles” – to help them with problems which they face.

Taken as a whole the 3 circles make up the complete “Knowledge Circle” which includes all resources available to assist enquirers to resolve their problems

These are:

“Immediate” circle – immediate friends, family, work colleagues, care group participants. Feel most comfortable with this circle, but its members often lack specific awareness about rights

“Gateway” circle – these are the front line staff or “Problem Notifiers” from agencies which people regularly make use of – care group staff, school staff, health service staff, CAB volunteers, SureStart staff and other not-for profit (including local authorities) which are specific to the enquirer. These often have general awareness about a range of specific topics related to their work, but may lack the knowledge about other services which may be available locally on other topics. These agencies often work to the General Help Standard (or even Assisted Information level)

“Advanced” circle – this includes highly trained “professionals” who are skilled in a particular field, but to whom access is often limited by cost, time, waiting lists or status. They are also “Problem Notifiers”. There are often myths about what the specialist can or cannot do, how much it will cost and how long it will take. The specialist will have a detailed knowledge about a particular field, but may lack the knowledge about other services which may be available locally on other topics.

Training needs and support

Each individual Support Circle has different and distinct training and support needs:

Immediate circle – will have awareness raising/ introductory needs. This will be set up as a co-ordinated services of stand alone modules, building on the success of our "Know Your Rights" courses (click here for more details)

Gateway circle – will have intermediate /support training needs. This will be for many frontline agency staff with the aim to ensure that knowledge is not kept in the hands of the specialists, so widening the Knowledge Circle for all. This will make staff aware what rights/responsibilities exist and what service are available.

Advanced circle – are also “problem Notifiers” but also will have professional needs – solicitors, financial advisers, specialist social workers, welfare advisers all need to have professional development training on a continuous basis. There is a shortage of specialist staff in many fields despite resources being targeted to combat these problems. Training, which would allow Gateway staff to feel confident about moving into the Advanced circle, is not easy to access locally. Courses would be arranged locally to attract nationalspeakers and participants from other areas, reducing cost for local staff and agencies.

If you would like more information about the Project, please send us an email by clicking here

For an introduction to Community Legal Education, please click on the logos below

Text Too Small? Click Here.